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Susanna Doyle
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Susanna is a User Assistance Architect in the Domino and Notes User Assistance group. She has worked in technical communication for 15 years, ten of them at Lotus.
Moving to the Notes UA group during Release 3, she contributed to several areas of both online and printed documentation, eventually concentrating on the user interface and database design for online Help, which has been her responsibility since Release 4.
She received her B.A. in writing from the University of Pennsylvania, and spends her spare time singing, playing guitar, and dancing the Lindy Hop. |